COVID 19 Update and FAQs

Updates and Frequently Asked Questions relating to the current coronavirus situation

Monday 17th May

Llanerch is now Open!

Llanerch has now re-opend fully as of the 17th May 2021

Please see information about commonly asked questions below:

Hotel Reservations

Can I make a hotel reservation?

We are happy to hear you are looking to visit and stay with us here at Llanerch.

The best way to make a reservations is online directly on our website via the book now link.

Alternatively our reservations team can be contacted by phone on 01443 222716 (option 1) between 10am - 6pm Monday - Saturday.

We are unable to accept room reservations over e-mail, however if you have any questions you can e-mail us to info@llanerch.co.uk

Table Reservations

Can I make a table reservation and what are the rules?

Yes - our table reservations are now open and available to book, the best way to do this is:

Online via our websites book now tab

Alternatively give us a call on 01443 222716 (option 2) Monday - Saturday 10am - 8pm

The Rules: (set by Welsh Government)

  • Maximum party size is 6 persons (we are unable to do more than this even on multiple tables, so please dont ask, its not our rule, but could result in a £10k fine and closure if broken.)
  • Contact details for over 16 on a table will be taken on arrival
  • Masks can be removed once sat at a table, but worn at all other times indoors.
Vineyard Tours

Can I book a table or a vineyard tour

Yes - vineyard tours can be booked directly on our website via the Book Now tab

Alternatively you can call us on 01443 222716 (option 3)

We have a maximum of 28 guests per tour to comply with the government 30 person limit.

Gift Vouchers

My Gift Voucher has expired. Will it be extended?

If the original expiry date of your gift voucher falls between 1st April 2020 and 17th May 2021, then we have automatically extended the value of the gift voucher for an additional 12 months. Please see example below:

E.g.: Traditional Afternoon Tea for 2 people Gift Voucher.

Original Expiry date: 26th April 2020 – New Expiry date: 26th April 2021.

The original value of this voucher would have been £40, in 2021 the cost of this experience will be £45 and therefore you can use the value of your voucher towards this experience and the difference of cost can be paid on the day of your experience.

We kindly ask that you get in touch with us with your preferred date to visit, to check availability and secure your booking.

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